Vinayak Jewellers

At Vinayak Jewellers, we ensure that your gemstones and spiritual products are packed securely and delivered safely to your doorstep. Please read our Shipping & Delivery Policy carefully before placing an order.

Shipping Coverage

We offer shipping:

• Across India
• International shipping on request (subject to country regulations)

Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation
• Customized, energized, or special-order products may require additional processing time
• Orders placed on Sundays or public holidays will be processed on the next working day

Delivery Time

• Domestic (India): 3–7 business days
• International: 7–15 business days (depending on destination and customs clearance)

Delivery timelines may vary due to courier partner operations, weather conditions, or unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) will be clearly displayed at checkout
• Charges may vary based on location, weight, and delivery type
• Any customs duties, taxes, or import charges for international orders are to be borne by the customer

Packaging & Safety

All products are:

• Carefully inspected before dispatch
• Securely packed to prevent damage during transit
• Dispatched through reliable and trusted courier partners

Order Tracking

• Once shipped, tracking details will be shared via SMS / WhatsApp / Email
• Customers can track their shipment using the provided tracking number

Damaged or Lost Shipments

• In case of damage during transit, notify us within 24 hours of delivery
• Share clear images/videos of the product and packaging
• Vinayak Jewellers is not responsible for delays or damages caused by courier partners, but we will assist in resolution wherever possible

Incorrect Address or Failed Delivery

• Please ensure that your shipping address and contact details are accurate
• Vinayak Jewellers will not be responsible for delays or non-delivery due to incorrect information provided by the customer
• Re-shipping charges may apply in such cases

Important Notes

• Slight variations in gemstone color or texture are natural and not considered defects
• Delivery timelines are estimates and not guaranteed
• We recommend customers to be available at the delivery address during delivery attempts

Contact Us

For shipping-related queries, please contact:

Vinayak Jewellers
Shop No. 99, Gopal Ji Ka Rasta, Johari Bazar, Jaipur – 302003
Call / WhatsApp: +91 99292 67722
Email: chitranjanagrawal@gmail.com